Conducting effective reference checks involves several key steps:
Preparation: Before reaching out to references, prepare a list of specific questions that align with the job requirements and company values. Contacting References: Reach out to the references provided by the candidate, preferably via phone, to have a more personal and detailed conversation. Asking the Right Questions: Ask open-ended questions that can provide comprehensive insights into the candidate's past performance, work ethic, and interpersonal skills. Documenting the Information: Record the feedback accurately and objectively to ensure it is useful for making the final hiring decision.