There are several effective methods to collect reviews and feedback:
Surveys: Online surveys are a popular method for gathering structured feedback from customers. Social Media: Platforms like Facebook, Twitter, and Instagram are valuable for collecting and responding to public feedback. Email: Direct email requests for feedback can yield detailed and personalized responses. Review Sites: Websites like Yelp, TripAdvisor, and Google Reviews allow customers to leave reviews that can be monitored and responded to. Focus Groups: Engaging a group of customers in a discussion can provide in-depth insights.