How Do Leaders Measure the Success of Process Improvement?
Successful process improvement is measured through: - Key Performance Indicators (KPIs): Metrics that provide insight into how well the process is performing. - Customer Feedback: Evaluating satisfaction levels can indicate the success of process changes. - Cost Savings: Analyzing cost reductions as a result of process changes. - Efficiency Metrics: Measuring the time and resources required to complete a process before and after improvements.