Sales: CRM tools help sales teams keep track of leads, manage sales pipelines, and forecast future sales. This improves efficiency and allows for more accurate targeting. Marketing: Marketing teams can use CRM tools to segment customers, create personalized campaigns, and track their effectiveness. This leads to higher engagement and better ROI. Customer Service: By having access to detailed customer histories, customer service teams can resolve issues more efficiently and enhance overall customer satisfaction. Management: The insights provided by CRM tools help management make informed decisions and strategize effectively for growth.