Leveraging the right technologies can significantly improve UX. Entrepreneurs should consider:
1. Mobile Optimization: Ensure your website or app is mobile-friendly, as a growing number of users access services via their smartphones. 2. Personalization: Use AI and machine learning to offer personalized experiences based on user preferences and behavior. 3. Chatbots: Implement chatbots for instant customer support and to handle common queries. 4. Automation: Streamline processes like onboarding and payments to reduce friction for users.