Addressing employee concerns promptly and effectively is vital for retention. Leaders should: - Listen Actively: Pay attention to employee concerns and take them seriously. Active listening can help in understanding the root causes of issues. - Provide Solutions: Work with employees to find practical solutions to their concerns. This may involve changes in workload, work environment, or other aspects of their job. - Follow Up: Ensure that the solutions implemented are effective and that employees are satisfied with the outcomes. Regular follow-ups can help in maintaining trust and transparency.