1. Cost Efficiency: Deploying chatbots is generally more cost-effective than hiring a full customer service team. This allows startups to allocate resources more efficiently. 2. 24/7 Availability: Chatbots can operate around the clock, ensuring that customer queries are addressed even outside of regular business hours. 3. Scalability: As your business grows, chatbots can handle an increasing number of inquiries without a proportional increase in costs. 4. Data Collection: Chatbots can collect valuable data on customer preferences and behaviors, which can be used to refine marketing strategies and improve products or services.