Reducing return rates requires a multifaceted approach:
Improve Product Descriptions: Provide detailed and accurate product information, including high-quality images, to set the right expectations. Enhance Quality Control: Implement stringent quality control measures to ensure products meet high standards before shipping. Customer Feedback: Act on customer feedback to identify recurring issues and make necessary improvements. Flexible Return Policies: While it may seem counterintuitive, flexible return policies can increase customer trust and reduce the likelihood of returns.