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Why Do Businesses Use Unsolicited Communication?
Despite the potential downsides, businesses use unsolicited communication for several reasons:
1.
Lead Generation:
Companies use unsolicited methods to find new customers and generate
leads
.
2.
Brand Awareness:
These communications can help increase the awareness of a brand, product, or service.
3.
Market Research:
Understanding customer needs and preferences through surveys or feedback requests.
4.
Promotions:
Informing potential customers about new products, discounts, or special offers.
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