What Are Some Common Mistakes That Can Damage Business Reputation?
Common mistakes include:
- Ignoring Customer Feedback: Dismissing customer reviews and complaints can lead to dissatisfaction and negative word-of-mouth. - Overpromising and Underdelivering: Failing to meet customer expectations can damage trust. - Lack of Transparency: Hiding information or being dishonest can erode credibility. - Poor Crisis Management: Inadequate handling of crises can exacerbate negative perceptions.